LivePerson Developers

LivePerson enables the creation of innovative applications designed to enhance and extend the functionality of your LivePerson solution as well as cooperate with partners worldwide.

Develop extend and integrate new applications that leverage LivePerson's industry-leading, real-time intelligent engagement capabilities.

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Thursday, November 24 2016

Wednesday, October 19 2016

Wednesday, August 3 2016

Friday, April 1 2016

Tuesday, March 29 2016

Friday, March 18 2016

Monday, March 14 2016

  • 12:16pm
    Too many differences to list. See Revisions for details.
  • 12:11pm
    Too many differences to list. See Revisions for details.
  • 12:11pm
    Too many differences to list. See Revisions for details.
  • 12:10pm
    Changes to Body
     
    Getting Started: Building a RESTful Chat [3]
     
    Getting Started: Building a RESTful Chat [3]
     
     
    -
     
      
    -
      ===========================================================================
      
    -
      
    -
    *Contents*
      
    -
     
      
    -
     
      
     
    INTRODUCTION =================================================================
     
    INTRODUCTION =================================================================
     
     
    Read more
  • 12:10pm
    Changes to Body
    -
    *NOTE: The following APIs are currently not currently supported by LiveEngage 2.0*
    +
    *NOTE: The following APIs are not currently supported by LiveEngage 2.0*
     
    Before reading this document it is recommended that you refer the following documents:
     
    Before reading this document it is recommended that you refer the following documents:
     
    REST Overview: Requests [1]
     
    REST Overview: Requests [1]
    Read more
  • 12:06pm
    Too many differences to list. See Revisions for details.
  • 11:20am
    Changes to Body
     
    ACCESS LIVEPERSON APIs
     
    ACCESS LIVEPERSON APIs
     
    *
     
    *
    -
    LivePersons platform enables the development of applications that extend the reach of LivePerson solutions. LivePerson APIs, or Application Programming Interfaces, are points in the LivePerson platform that have been exposed for the purposes of application development.
    +
    LivePerson's platform enables the development of applications that extend the reach of LivePerson solutions. LivePerson APIs, or Application Programming Interfaces, are points in the LivePerson platform that have been exposed for the purposes of application development.
    -
    There are currently four accessible APIs:
    +
    There are currently four accessible APIs.
      +
    *Please note that the following APIs are currently not supported by LiveEngage 2.0*
     
    *
     
    *
     
    Agent API (REST)
     
    Agent API (REST)
    Read more
  • 11:19am
    Changes to Body
     
    ACCESS LIVEPERSON APIs
     
    ACCESS LIVEPERSON APIs
     
    *
     
    *
    -
    LivePersons platform enables the development of applications that extend the reach of LivePerson solutions. LivePerson APIs, or Application Programming Interfaces, are points in the LivePerson platform that have been exposed for the purposes of application development.
    +
    LivePerson's platform enables the development of applications that extend the reach of LivePerson solutions. LivePerson APIs, or Application Programming Interfaces, are points in the LivePerson platform that have been exposed for the purposes of application development.
    -
    There are currently four accessible APIs:
    +
    There are currently four accessible APIs.
      +
    *Please note that the following APIs are currently not supported by LiveEngage 2.0*
     
    *
     
    *
     
    Agent API (REST)
     
    Agent API (REST)
    Read more

Thursday, February 11 2016

  • Your profile picture
    4:14pm

    Hi,

    We are currently working on Pre-Chat survey integration in JS Chat API.
    We are unable to find the solution and sample code from the knowledge base.
    Please share your ideas for implementing Pre-Chat survey in JS Embedded Chat Window.

    Thanks in advance!

Monday, January 25 2016

Friday, January 8 2016

  • Your profile picture
    6:32pm

    Is there updated documentation available for events on the LiveEngage platform?

    I've did some research a while back an reverse engineered some code around the start and end of a chat:

      var evLPstate;
      lpTag.events.bind(
      {
        appName: 'ChatAPIV3',
        eventName: 'state',
        func: function(e)
        {
          switch(e)
          {
            case "init": break;                                            //visitor clicked engagement offer
            case "initialised": break;
            case "preChat": break;                                         //pre-chat survey shown to visitor
            case "waiting": break;                                         //waiting for available agent
            case "resume":                                                 //existing chat is resumed
              evLPstate = true;
              break;
            case "chatting":                                               //visitor is connected to an CSP
              (!evLPstate) ? _gaq.push(['_trackEvent', 'chats', 'started', undefined, undefined, false]) : undefined;
              break;
            case "ended":                                                  //chat was ended
              _gaq.push(['_trackEvent', 'chats', 'ended', undefined, undefined, false]);
              break;
            case "postChat":                                               //post-chat survey shown to visitor
              _gaq.push(['_trackEvent', 'chats', 'postchatsurveysubmitted', undefined, undefined, false]);
              break;
            case "applicationEnded": break;                                //visitor submitted post-chat survey
            default:
              break;
          }
        }
      });

    Now I want to react to the display of engagements. I could do the same, but I hope someone has some documentation for me.

  • 6:32pm

    Hi Manish,

    You can find more information in regards to our mobile solutions at:

    If you have additional question in regards to Mobile, please submit your query from the above link.

    Thanks,

    /Alec.

Release Notes V2

New Functionalities.

New Possibilities.