ForumCategory: Othergreeting bot unable to connect
Anwar-ul Haq asked 48 years ago

unexpected server response (503)
i have done some research on this issue, people have reported this issue too and they might have problem with their account settings.
I am not sure what my account settings are? i want to check if my account is enabled and asynce messaging and chat. 
 

1 Answers
Oren Katz Staff answered 1 year ago

Yes, it means that messaging is not enabled on your account, I’ve forward your request to someone who can assist with enabling it for your account.

Anwar-ul Haq replied 1 year ago

thank you Oren. Please tell me how can i follow him?

Oren Katz Staff replied 1 year ago

I’ve got the email that you sent me directly and forward it to him, he will contact you

Oren Katz Staff replied 1 year ago

We have enabled your accounts the messaging option, please check and let us know if you have any other questions

Anwar-ul Haq replied 1 year ago

thanks Oren.
I have another question.
can you please tell me how can i fetch the list of current visitors from live engage using server chat api?

Oren Katz Staff replied 1 year ago

<p>The server chat API is used to start a new chat session, it's not an agent side API, what are you looking to do? just view the list of build an agent side bot?</p>