How to automatically open chat window with already filled pre-chat survey.

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Oleksii asked 49 years ago

Hi! I have already connected lpTag on my site. And everything is work fine. But in some cases I need automatically open chat window with already filled pre-chat survey. Can I do that with Javascript Chat SDK? If yes, how to do that? Thanks.

1 Answers

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Mark Manguno Staff answered 2 weeks ago

@Oleksii
Yes, the Chat JS SDK is exactly how you would do this, but you will need to build the entire chat window yourself in order to accomplish it.