ForumCategory: Questionsinitiate a conversation and co-browse session
offir.lou@il.zim.com asked 49 years ago

hi,
we need to initiate a conversation and a co-browsing session with the end user from the agent’s side,
it is possible that the user is not logged in yet at the time one option that came up is to send the end user a link to initiate the conversation.
how can we accomplish that?