ForumCategory: QuestionsGetting null for visitor timezone in “Real-time Chat”
tsharif asked 49 years ago

Hi, Under the agent workspace widget sdk public model structure, there is property for visitorTimezone under visitor info for Real-time Chat. According to the table in : “https://developers.liveperson.com/agent-workspace-widget-sdk-public-model-structure.html”, a string should be returned, however I keep getting null. Just wondering whether there is an issue with what’s being returned on your side or what I’m sending on my side.    Thanks