How to record web traffic with Fiddler

February 14, 2018
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Introduction:

This article describes how to capture web traffic to log files using Fiddler (free web software).

Note: Fiddler is not part of LivePerson’s product set. Although we recommend using it, LivePerson

does not provide support for Fiddler.

Instructions:

The two main steps required to record web traffic with Fiddler are:

Setting Up Fiddler

Before recording a session, make sure the HTTPS option is checked as follows:

  1. 1. Download Fiddler (free software) from Download Fiddler Web Debugging Tool for Free by Telerik.
  2. Open Fiddler and click Tools  -> Fiddler Options.
  3. Click the HTTPS tab.
  4. Select the options Capture HTTPS CONNECTS and Decrypt HTTPS traffic; then click OK to complete the setup.
  5. On the WARNING: Sharp Edges window that opens, click Yes to trust the Fiddler Root Certificate.

6. On the Security Warning window, click Yes to install the Fiddler Root Certificate.

Recording a Session

  1. Click File -> Capture Traffic to begin capturing traffic.
  2. Once you’ve finished recording, click File -> Save -> All Sessions.
  3. If a Privacy Notice displays, click OK to approve. (A notice may display, the first time you save a session.)
  4. Enter a name for the recording file and click Save. The session is saved to the file you specified.