Why is my app returning “error.time.range.gt.31” from the Engagement History API?

July 18, 2018
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Problem:

My application returning the error “error.time.range.gt.31″ when using the LivePerson’s public example of using the Engagement History API with Python?

Cause:

The dates are not correct. You are using incorrect dates, or, are pulling data for too long a period of time.

Solution:

Try shortening the time period to one month or less.